We would be happy to assist you with any questions that may occur during your ordering process or about the following shipping policies.
Please contact our Order Desk at email@example.com or call the office at 905-940-8535, Monday – Thursday 8:00am to 3:00pm & Friday 8:00am to 2:00pm.
On orders $99 or more before taxes you can get your favourite coffee shipped right to your door for free! For orders under the minimum requirement a shipping fee of $24.95 will be applied to the order at checkout.
For orders placed within the GTA meeting minimum requirements free delivery will apply. If the minimum requirement has not been met delivery is still an option for a $15.00 fee and your order will be delivered within 5 business days.
For all out of the Country orders there will be a shipping fee of $40.00 CND.
All orders within Canada are shipped via Canada Post. Once the order is received and processed a shipping label will be created and the email address provided on the order will be notified of the package status. A tracking number should be sent to the email for you to track your package, if you do not get a tracking number please contact the office. Should you have any inquiries or questions about the order placed or received please contact our order desk at firstname.lastname@example.org or at 905-940-8535.
For orders shipped outside of Canada a tracking number is provided by the same system mentioned above. The difference will be packages shipped outside of Canada are shipped via UPS.
Once the order is received it is then processed within 3 business days and all packages are shipped within 5 business days. Should there be any shortages or issues with the order placed you will be contacted within 3 business days and the package will be shipped on the date decided between yourself and Canada Coffee. We do use third party carriers who also have shipping policies which can be viewed at the links below